As with many products or services, the key to a great user experience depends on the quality of customer service provided. The self-directed IRA industry is no different. And while there are a number of factors to consider when selecting a self-directed IRA custodian, at the top of the list is customer service.

Equity Trust Company’s client service track record is second to none and we’re always thrilled to share comments from our satisfied clients. Here’s what some of our most successful Self-Directed IRA clients are saying:

Mike Pinch

A client since 2003, Mike praises Equity Trust’s topflight customer service. He notes that every time he calls, a person answers – not a machine – and that individual knows the answers to his questions. Specifically, he notes that “Equity Trust’s level of customer service is more than just an advertisement.”

Carl Martin

A former golf-cart salesman and now a full-time real estate investor, Carl owns 70 units and highly recommends self-directed retirement accounts. In fact, he’s urged his youngest son to open a Self-Directed IRA with Equity Trust. “There’s no reason not to start while you’re young,” says the six-year Equity Trust client.

Andre Johnson

As a senior partner at a private equity firm, Andre provides strategic consulting services to small- and medium-sized businesses. He’s also been a satisfied Equity Trust client for five years. Andre knows the power of the Self-Directed IRA investing and introduces the concept to his clients. “It’s really changed their lives,” he says. “Tapping into the IRAs of investors, family and friends makes the difference (for business owners) to grow their business and take it to the next level.” Whenever possible, Andre recommends Equity Trust to clients.

Jeanie Town

Jeanie sees self-directed retirement accounts as an “awesome tool.” The real estate investor highly recommends Equity Trust to anyone.

Want to discover more about Self-Directed IRAs and Equity Trust Company? Contact an Equity Trust Retirement Specialist today at 1-888-382-4727.

Filed under: Equity University, Managing Your IRA, self directed IRA on April 16th, 2010