Return Policy

30-Day Money Back Guarantee
If, in the first 30 days of receiving your product, you’re not fully satisfied, you may return it in the original condition for a full product refund or credit. Returns will not be accepted after 30 days.
 
Restocking Fee
All returns are subject to a 20% restocking fee.

Return Instructions
Call 888-472-7341 or email orders@equity-university.com and provide your name, product name and reason for returning the product.
 
All items must be returned in the original packaging and in good condition. Send your product back using the overnight courier of your choice. Insure the package for the full value of the merchandise. Unfortunately, we are not responsible for returns lost and/or damaged in transit. Retain shipping receipt until your account is credited. Upon receipt and inspection of the returned item, a refund or credit will be applied to your account within 5-7 business days.
 
Please send all returns to our fulfillment liaison located at:
 
Retirement Education Group
d/b/a Equity University
Attn: Keith Blazek
1 Equity Way
Westlake, OH 44145
 
NOTE: Returns mailed to any other address than that listed above will be refused and shipped back to the sender. Refund or credit does not include shipping or delivery charges.

Refused Shipments
Refused shipments and orders canceled after the unit has been shipped are subject to a restocking fee and customers will be responsible for shipping charges both ways.  If you received a Free Shipping promotion, the shipping and order processing fees that would have been charged, will also be deducted from your refund. If you paid the usual shipping and order processing fees associated with your orders, these will not be refunded.
 
Incorrect Merchandise Received
If you received an item in error, please contact us at 888-472-7341 for further instructions on how to return this item.  You must notify us in writing within seven (7) days of receiving your shipment and must describe the problem in reasonable detail.  You may email to orders@equity-university.com or send by mail to Retirement Education Group d.b.a Equity University, 1 Equity Way, Westlake, OH 44145.
 
Damaged/Defective Merchandise Returns
If an item you receive is damaged or defective, please contact us at 888-472-7341 for further instructions on how to return this item. You must notify us in writing within seven (7) days of receiving your shipment and must describe the problem in reasonable detail.  You may email to orders@equity-university.com or send by mail to Retirement Education Group d.b.a Equity University, 1 Equity Way, Westlake, OH 44145.
 
All returns are subject to the Terms and Conditions of Sale.  In the event of an inconsistency between such Terms and Conditions of Sale and this Return Policy, the Terms and Conditions of Sale shall govern.