Please note: Call center hours expanded to open at 8:00 am EDT to better serve our clients.
Visit our Coronavirus Resource Center for important updates and resources to help you navigate this time (this resource center also includes information related to the CARES Act and IRS Tax Deadline updates).


What Guides Us

Our Mission

To assist investors in fulfilling their retirement goals, such as making tax-free profits, through education, innovation, and a commitment to understanding their individual needs.

Our Advantage

Expand and diversify your investing with confidence.

Empowering you with innovative technology and personalized service, building tax-advantaged wealth your way has never been easier.  Discover what makes Equity Trust an industry leader.

Break free from the traditional

Create a customized portfolio of alternative assets as well as traditional investments with a single custodian.


Our industry-leading system, myEQUITY, simplifies investing and account management through easy to use online wizards and around-the-clock access, on any device.

Unmatched Expertise

With a track record unmatched in the industry, over 170,000 investors rely on us to custody over $28.7 billion in assets.

Exceptional Service

Recognized as an exceptional service provider with an A+ Better Business Bureau rating, we have nearly 400 employees dedicated to you.

In the last year we have been trusted to process over 3,500 transactions and conduct 1,000 calls, per business day.


You can maximize your account and gain new insights with access to unparalleled, on-demand education from webinars, case studies, how-to guides, and live workshops.

Access Your Free Self-Directed Investing Overview Kit

Our Values

Our core values were created with both our clients and our employees in mind. 

These ideas grew into a structure to make it easy for our clients to prosper and our employees to support our mission.

  • We are Innovators: We value creativity and forward-thinking. The spirit of innovation allows us to constantly improve ourselves and our relationship with our clients. New ideas enable us to solve problems, improve our services, and bring ourselves closer to our clients. Our innovation drives everything from corporate change to our constant improvement of daily tasks.
  • Knowledge is the Foundation of our Success: We believe that education is the cornerstone of our success. We do not have factories, machines, or inventory… knowledge is our product. By providing education to our clients, we can open their minds to the endless possibilities that are available to them; creating a bond that no competitor can break.
  • The Client is our Ultimate Boss: From the CEO to our part time employees, everyone answers to our clients. Each client has the ability to fire all of us by simply choosing to use one of our competitors. We understand and acknowledge the fact we must stay close to our clients. It is critical that we understand their needs. We are client-oriented and have a caring, patient, and positive attitude towards our clients. They give us our direction and the opportunity to succeed.
  • We Make it Happen: We have a “get it done” attitude. We are passionate about seizing opportunities in every aspect of our business. Our company’s foundation was built on drive and hard work. We are committed to keeping our foundation strong.
  • We Take Pride in Ourselves, Work, and Company: The foundation of quality is pride in ourselves and the work that we perform. We are driven by more than a paycheck. We strive to do things right because we believe that our work serves a critical role in the financial well-being of our clients.
  • We Have Fun at What We Do: We constantly find ways to brighten our days, enlighten our minds, and support each other in what we do. We are positive, optimistic and enjoy our work environment. We believe that a smile and positive attitude are the best indicators of a healthy and harmonious atmosphere.
  • Reliability is our Ultimate Commitment: We understand that our clients depend on us and that reliability is our most important promise. Our clients can count on us. We are committed to their success and have a responsibility to ensure we are there for them.
  • We are All on the Same Team: We ensure success through building lasting relationships with our clients and each other. We have established an environment where teamwork and collaboration are encouraged and celebrated. We believe that a partnership with our clients is created in every transaction.
  • Welcome Home: Equity Trust Company is more than a business… we are a family. We share the same goals, have the same values, and have long-term commitments with one another. We are here for each other in times of need and celebration.