Our offices will be closed Friday, July 3rd in observance of Independence Day. Our offices will reopen Monday, July 6th at 9:00 am EDT. Please note: Call center hours expanded to open at 8:00 am EDT to better serve our clients.
Visit our Coronavirus Resource Center for important updates and resources to help you navigate this time (this resource center also includes information related to the CARES Act and IRS Tax Deadline updates).


Resources for Professionals

Whitepapers for Professionals

Keeping You In The Loop

From making the case for alternative investing with your clients, to staying current on industry trends, to being aware of regulatory changes and new ways of optimizing portfolios, our whitepapers will help keep you in the loop and help you grow your business.


Case Studies

Offering IRA investing opportunities as part of capital raise strategies.

Case Study: Insitu Biologics

“All of our IRA investors have transferred in; no one has used new money to open their IRA accounts,” he says. “We wouldn’t have gotten those investments if they hadn’t been able to use their IRA money.”

– Jim Segermark, Insitu Biologics CEO


Case Study: Reliant Investments

“About 15-20% of our company’s investment equity comes from individuals utilizing tax-advantaged retirement accounts.”

– Kris Benson, Reliant Investments

Forms to Manage Client Accounts

Forms to Manage Client Accounts

Find all the forms you need here, conveniently organized by industry and transaction type.


IRS Documents

Straight From The Source

Use these links to reference IRS regulations and retirement plan guidelines.


Retirement Calculators

RMD and 401(k) Contribution Calculators

Available from the SEC Investor.gov website:

Available from AARP.org:

Annual Billing and Fees

Annual maintenance fee (AMF) bills mail in early January, and the due date for the 2020 AMF invoice is February 24, 2020.

Four flexible payment options based on your account profile:

  • Auto-pay: automatic debit from your cash holdings on invoice date or by credit card on file on invoice due date, which requires no action on your part.
    • You can enroll in Auto-pay by completing one of the payment options on your annual maintenance fee invoice, by contacting your advisor, Equity Institutional Client Services at 800-955-3434 or via email at Fees@TrustETC.com.
  • Online:
    • Login to your account online (via myEQUITY) and pay fees via cash in your account or credit card1, OR
    • If you don’t yet have a myEQUITY login, you can still pay an invoice online with our one-time payment e-check/ACH payment option.
  • By Phone:
    • Call 877-833-0927 to pay your invoice via ACH using automated phone prompts or a live service agent.
  • Mail: pay your annual maintenance fees by check to address noted on invoice.

Contact Equity Institutional

Sales / Business Development

New Account Inquiries:
855-355-ALTS (2587)
Fax: 440-243-9702
Email: EIServices@EquityInstitutional.com

Business Development Team
West: 216-538-6690 | Cental: 855-805-5852 | East: 855-621-9862

More details available for IRA Services, Precious Metals Services, Qualified Plan Services and Directed Trustee Services (DTS):

Talk to a Business Development Executive

Learn how our custodial and technology solutions can help simplify your alternatives investing.

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