Please note: Call center hours expanded to open at 8:00 am EDT to better serve our clients.
Visit our Coronavirus Resource Center for important updates and resources to help you navigate this time (this resource center also includes information related to the CARES Act and IRS Tax Deadline updates).
Equity Trust begins mailing annual maintenance fee bills in early January, and the due date for the 2020 AMF invoice is Thursday, February 27, 2020. Equity Trust provides four flexible payment options based on your account profile:
Auto-pay: automatic debit from your cash holdings on invoice date or by credit card on file on invoice due date (invoice date and due date are noted on your invoice), which requires no action on your part.
You can enroll in Auto-pay by completing one of the payment options on your annual maintenance fee invoice, by contacting your advisor, Equity Institutional Client Services at 800-955-3434 or via email at Fees@TrustETC.com.
Login to your account online (via myEQUITY) and pay fees via cash in your account or credit card1, OR
If you don’t yet have a myEQUITY login, you can still pay an invoice online with our one-time payment e-check/ACH payment option.
Call 877-833-0927 to pay your invoice via ACH using automated phone prompts or a live service agent.
Mail: pay your annual maintenance fees by check to address noted on invoice.
1Please note that online services (myEQUITY) do not offer clients the ability to split payment of fees between available account cash and credit cards.
Access ACH and credit card payment options to make one-time fee payments for clients:
What information do I need if I want to pay my fees via ACH?
When you elect to pay your invoice via ACH, you’ll need information about your bank account, which can be found at the bottom of a check associated with the account (see image below):
Annual Fee Schedule
With our all-inclusive fee schedule, there are no hidden fees or surprise charges. It’s very simple and easy to understand, and it comes with unbeatable value that you can only get from a leading self-directed IRA custodian.
Additional Billing FAQs
What happens if I do not pay my annual maintenance fees by the due date?
If you have not directed Equity Trust to Auto-pay the annual maintenance fees or have not paid online, by phone or submitted a check, and your fees are past due, Equity Trust will attempt to deduct the annual fee and a $50 late fee from your account’s available cash beginning at 70 days past invoice date per your custodial agreement. You will be mailed an invoice indicating the late fee.
I received an invoice for one of my accounts, but I have not received one for my other accounts.
Our invoices are delivered over the course of 4 weeks. If you have not received an expected invoice by the end of January, please contact Client Services at 888-382-4727.
How is my annual maintenance fee determined?
Your annual fee is based upon the value of your account as of December 31, and billed according to the Equity Trust all-inclusive fee schedule. Additionally, other transaction fees not yet paid to Equity Trust are also included on the annual maintenance fee invoice
What is the paper statement fee?
If you have not enrolled in electronic statements via myEQUITY, and have chosen to receive a physical copy of your quarterly statements, the account will be charged a paper statement fee of $40.00.
You can elect to receive eStatements through myEQUITY. For instructions on enrolling in our eStatement program, please visit myEQUITY.
I received a letter saying I haven’t paid my annual fee, but I did pay. How can I confirm or check?
You may review this information in myEQUITY under “Cash Transactions” or contact Client Services at 888-382-4727.
What if I believe the December 31 account value does not reflect the true value of my account balance?
You may submit a Fair Market Valuation form with all supporting documentation to update the value of an asset at any time; however for the current tax year we rely on the asset valuations in our system as of December 31 to calculate the annual maintenance fee. As stated in your annual Third Quarter statement, requests provided to Equity Trust after December 15 were not guaranteed to be completed by December 31.
If I have additional questions regarding the annual fee, who can I contact?
Equity Trust Company is a directed custodian and does not provide tax, legal or investment advice. Any information communicated by Equity Trust Company is for educational purposes only, and should not be construed as tax, legal or investment advice. Whenever making an investment decision, please consult with your tax attorney or financial professional. Equity Institutional services institutional clients of Equity Trust Company. Brokerage Services Available Through ETC Brokerage Services, Member SIPC, and FINRA. *Founded in 1974 | Self-Directed IRA Custodian since 1983. The predecessor business to Equity Trust Company was established in 1974 and the IRS approved as a custodian in 1983. **Assets under custody as of 3/1/2020.
You are leaving the Trustetc.com to enter the ETC Brokerage Services (Member FINRA/SIPC) website, the registered broker-dealer affiliate of Equity Trust Company. ETC Brokerage Services provides access to brokerage and investment products which ARE NOT FDIC insured. ETC Brokerage does not provide investment advice or recommendations as to any investment. All investments are selected and made solely by self-directed account owners.