Equity Trust begins mailing annual maintenance fee bills in early January, and the due date for the 2020 AMF invoice is Thursday, February 27, 2020. Equity Trust provides four flexible payment options based on your account profile:
1Please note that online services (myEQUITY) do not offer clients the ability to split payment of fees between available account cash and credit cards.
When you elect to pay your invoice via ACH, you’ll need information about your bank account, which can be found at the bottom of a check associated with the account (see image below):
If you have not directed Equity Trust to Auto-pay the annual maintenance fees or have not paid online, by phone or submitted a check, and your fees are past due, Equity Trust will attempt to deduct the annual fee and a $50 late fee from your account’s available cash beginning at 70 days past invoice date per your custodial agreement. You will be mailed an invoice indicating the late fee.
Our invoices are delivered over the course of 4 weeks. If you have not received an expected invoice by the end of January, please contact your advisor or Equity Institutional Client Services at 800-955-3434.
Your annual fee is based upon the value of your account as of December 31, and billed according to the Equity Institutional all-inclusive fee Schedule. Additionally, if you have incurred transaction fees which have not yet been paid, those fees will also appear on the annual maintenance fee invoice.
If you have not enrolled in electronic statements via myEQUITY, and have chosen to receive a physical copy of your quarterly statements, the account will be charged a paper statement fee of $40.00.
You can elect to receive eStatements through myEQUITY. For instructions on enrolling in our eStatement program, please follow the link for “Enrolling into Electronic Statements” in myEQUITY.
You may review this information in myEQUITY under “Cash Transactions” or contact Equity Institutional Client Services at 800-955-3434.
You may submit a Fair Market Valuation form with all supporting documentation to update the value of an asset at any time; however for current tax year we rely on the asset valuations in our system as of December 31 to calculate the annual maintenance fee. As stated in your current tax year Third Quarter statement, requests provided to Equity Trust after December 15 were not guaranteed to be completed by December 31.
If you have questions about your fee assessment, please contact Equity Institutional Client Services at 800-955-3434 or via email at fees@trustetc.com.
