Our personalized service model complements our industry-leading technology applications by combining:
- Individual Relationship Manager
- Dedicated Precious Metals Team
- Supported by nearly 400 employees
Relationship Manager Team
You will work directly with your Relationship Manager for a personal and direct point of contact. Our RMs have extensive experience and understand the volatility of the market. As your single point of contact, your RM works diligently to meet your needs and helps assure your transactions are completed efficiently.
Your investors who open an account receive a direct-dial phone number and email address to communicate directly with the Precious Metals Team to help process transactions and answer questions.
We maintain a one-business-day turnaround on typical purchase transactions because of our experienced and dedicated Precious Metals Team. With full understanding of the volatility of the market, the team provides timely and efficient service with an emphasis on a fast turnaround.
Simple Fee Schedule and Flat-Fee Storage
In addition to streamlined account-management and online account-open options, your IRA investors will also appreciate the flat fee schedules offered, including:
- Our straightforward, annual fee schedule, with no fees for purchase transactions
- A flat fee for storage, regardless of account value
- The ability to select a preferred storage vendor
“Investors want peace of mind and security, and it’s been a pleasure working closely with a trusted custodian such as Equity Trust during this period to help facilitate the increased volume.”
Collin Plume, President of Noble Gold Investments
Safe, Secure Storage of Assets
Equity Trust Company offers the ability to select from several approved metals depository facilities and locations across the country. Each depository is licensed for secure storage of gold, silver, platinum, and palladium.
Australian Perth Mint Certificate Program
Equity Trust is an approved custodian to hold Australian Perth Mint Certificates within an investors account.
Variety of Metals Options
Your investors have the flexibility to invest in a wide variety of precious metals – including gold and silver American Eagle coins and other gold, silver, palladium, platinum coins, and bullion. Learn More