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Welcome BitTrust IRA Clients

As of August 7, 2023, BitTrust IRA has made the decision to no longer act as the Account Designated Representative on digital currency accounts with Equity Trust. Upon this resignation, Equity Trust Company will remove BitTrust from your digital currency account.

Please note that your account with Equity Trust Company will remain open, and your ability to trade will not be impacted whatsoever.

Here’s what you need to know to manage your account.

How to Access Your Account

You can see your account details and initiate new transactions any time through our online account management system.

  1. Visit myEQUITY.com
  2. Create a login (Here’s a guide to help)
  3. Manage your cryptocurrency investments by navigating to Investment > Digital Currency

How to Contact Us

Questions about your account? We’re here to help. You can reach the team at 855-713-1346.

Equity Trust Information Center

Client Resources – Find answers to your questions with myEQUITY guides, FAQs, orientation guides, and more.

Investment District – Browse cryptocurrency investment providers and more on this online marketplace.

WealthBridge – Securely connect your Equity Trust account to alternative asset investment platforms in just a few clicks. Look for the WealthBridge tile on the myEQUITY home screen.

Video Library – Watch educational videos about self-directed investing, account types, asset types, and more.

Frequently Asked Questions

1

What happens if I do nothing?

Your account will transition to an Equity Trust retail account. You will be under our standard fee schedule, which can be found here: https://info.trustetc.com/retail-schedule

2

What will my new fees be?

You will be under our standard fee schedule, which includes annual and transaction fees. Please review the full fee schedule here: https://info.trustetc.com/retail-schedule

Transactional Fees:

  • Digital Currency Purchase Fee: 2.0% of purchase
  • Digital Currency Sale Fee: 1.0% of sale
  • Liquidity Cost: up to 1% of the purchase/sale order

Annual Maintenance Fee – Based on your account value

Table displaying annual maintenance fees
3

Who is my new support team and how do I contact them?

The Onboarding Specialist Team will support you during the transition to a retail account. You can reach the team at 855-713-1346.
You will then be responsible to manage your account and trade digital currency through myEQUITY.

4

How do I log into myEQUITY?

If you’ve never logged into myEQUITY before, you’ll need to enroll. This guide will walk you through the process.

5

What is the new trading process?

To transact:
Access to the Digital Asset Platform for managing your cryptocurrency assets will be available within myEQUITY.com. After logging in, go to: Investment > Digital Currency.

Trading hours:
Trading hours remain the same. Trading is open 22 hours/7 days a week. Trading is unavailable during the daily maintenance window between 3-5 am EST.

6

What if I have trigger orders?

All trigger orders will execute if parameters are met up to end of trading on August 6 but will be disabled after that date.

7

Can I add a new Account Designated Representative to my account?

If you are interested in naming a new Account Designated Representative to support you with your cryptocurrency assets, please access our Investment District at https://www.trustetc.com/investments/cryptocurrency/ to evaluate the alternate digital currency providers.

8

Can I close my account? What is the process, and do I have to liquidate my assets?

Yes, you have the option to close your account any time you wish.

Digital currency cannot be transferred in or out or distributed from your account, so liquidation is required.

To liquidate your account:

Access to the Digital Asset Platform for managing your cryptocurrency assets will be available within myEQUITY.com. After logging in, go to: Investment > Digital Currency

Liquidation fees:

  • Digital Currency Sale Fee: 1.0% of Sale
  • Liquidity Cost: up to 1% of the sale order

To submit a request to close your account:

  • Distribution: After your digital currency assets have been liquidated, a distribution request can be submitted on myEQUITY.com.
  • Transfer Out: After your digital currency assets have been liquidated and you would like to transfer your funds to another financial services provider, your request must be initiated by you and your new provider. Please begin the process by instructing your new custodian to make a transfer request to Equity Trust Company (ETC).
  • Fees associated with closing account: Equity Trust will waive the $250 termination fee if the account is closed by November 8, 2023.