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Painters, roofers, chefs and financial custodians are all wildly different professions with one central thing in common. When you do business with anyone in these roles, you want to deal with the best candidates you possibly can.
However, the difficulty of determining which is the best can vary greatly. While the work of the initial three on our list can be quickly judged by their effectiveness, a financial custodian’s efforts take time to bear fruit. Every moment you spend partnered with the wrong custodian may hurt your financial well-being.
If you’re a business owner, how do you find the right custodian for your retirement account needs? How do you differentiate one custodian from another?
Here are a couple of things to look for.
How much assistance will your custodian provide?
Your relationship with your custodian should be a partnership. Just make sure you’re not the one doing all the work.
Be wary of firms set up to sell you on a solo 401(k), also referred to as a QRP, with full checkbook control. These companies are often structured to open the account, charge a fee and then leave you on your own to process transactions, record and manage those transactions and educate yourself. It’s a daunting task and one you shouldn’t pay for.
Instead, look for a partnership and expect that your custodian will assist you with the transaction processing, record maintenance and processing, and provide you with ongoing education and training.
Finally, don’t discount the value of education. While your custodian is hired for a specific task, they should be continually educating you on better ways to handle your obligations.
Consider the custodian’s reporting capabilities and process
As we said earlier, no two custodians are exactly the same. This is also true of their reporting capabilities and process. Don’t be afraid to ask custodians to explain their capabilities and process in detail. Your custodian should also make it easy for you to access information anytime you wish, so ask potential custodians about how they make account information available to you.
The custodian should be vetting you as well
The process of selecting a custodian partnership should be twofold. While you are selecting the right custodian for you, the custodian should also be “vetting” whether you qualify for the account you seek.
This isn’t always a given, and some firms fail to ask prospective clients questions to determine if they might qualify for the plan. The result leaves would-be customers frustrated after finding out they may not be qualified for all they expected.
In order to qualify for a solo 401(k), for example, you have to have earned income through the business entity that sponsors the plan, and contributions must be “substantial and recurring,” according to the IRS. A custodian who fails to vet you properly could lead you to open an account you don’t qualify for, so it pays to ask questions about the vetting process to make sure the custodian is the right fit.
(Also note that a custodian is not a replacement for a financial or tax professional, and you should consult them before making any decisions.)