Become a
Smarter
Investor
in 15 Minutes
Free guide helps you unlock the potential
of your retirement account
– all before you
finish a cup of coffee.
If you are a current Midland Trust client, please click here to log in to your account. Looking for account resources? Click here.
Our offices will be closed on Friday, March 29, 2024. We will resume regular business hours on Monday, April 1.
Clients can visit myEQUITY at any time to see status updates, submit new requests, and receive up-to-date information regarding accounts.
See answers to your questions about accessing, managing, and understanding Equity Trust quarterly statements, including electronic enrollment, statement schedules, asset valuation, and troubleshooting common issues.
Where can I find my quarterly statement?
How can I enroll in electronic statements?
How can I un-enroll in electronic statements?
When can I expect my statement?
How will I know when my electronic statement is available?
Can my authorized third party receive a statement copy?
Why can’t I see my historical statements?
Why does my Precious Metals value not match the purchase invoice?
What should I do if the asset value(s) on my statement is not accurate?
What does “Waiting Receipt of Confirmation” mean?
What type of documentation is needed for assets that are showing on the statement as “Action Required”?
What does the different terminology mean that is displayed on the statement?
You are leaving trustetc.com to enter the ETC Brokerage Services (Member FINRA/SIPC) website (etcbrokerage.com), the registered broker-dealer affiliate of Equity Trust Company. ETC Brokerage Services provides access to brokerage and investment products which ARE NOT FDIC insured. ETC Brokerage does not provide investment advice or recommendations as to any investment. All investments are selected and made solely by self-directed account owners.
Continue