ALERT: USPS is experiencing unprecedented volume increases and limited employee availability due to the impact of COVID-19. This is impacting the delivery of client statements and payments, Equity Trust is encouraging clients to use electronic methods for depositing and delivery of payments: Rental and Note Payments can be submitted using our Online Payment Center | Request purchase funds, bill payments, and distributions using Wire or ACH payment methods through myEQUITY Wizards | Review USPS.com for updates.
Amid the emerging health care concerns surrounding the coronavirus (COVID-19), we wanted to provide you with the following insights regarding Equity Trust Company’s response and readiness.
First, we are closely monitoring the latest reports from the Centers for Disease Control (CDC), so that we are prepared to make responsible decisions on behalf of our customers and colleagues.
Also, like many financial services companies, we have implemented business continuity plans to maintain all critical functionality and operations. One such measure includes employing our remote workforce capabilities so that business interruptions are minimized.
During these unprecedented times, our commitment to providing excellent service remains a top priority. As always, you can manage your Equity Trust account(s) around-the-clock at myEQUITY.com. The site enables you to check account balances, track the status of transactions, initiate investments, and more, from any device.
Moreover, Equity Trust Company remains committed to employee wellness. In addition to employee education concerning techniques to avoid becoming sick, plans are in place to minimize the risk of transmission. Other measures regarding daily cleaning procedures, disinfecting work areas, and employing best practices as recommended by the CDC have been enacted. For more details, please view the Equity Trust Company – Novel Coronavirus (COVID-19) Preparedness Statement.
We continue to monitor the situation and will act appropriately. You can get the most accurate, up-to-date information about COVID-19 at cdc.gov or from your local health department.
Thank you for continuing to entrust us with your business.
Equity Trust Company is a directed custodian and does not provide tax, legal or investment advice. Any information communicated by Equity Trust Company is for educational purposes only, and should not be construed as tax, legal or investment advice. Whenever making an investment decision, please consult with your tax attorney or financial professional. Equity Institutional services institutional clients of Equity Trust Company. Brokerage Services Available Through ETC Brokerage Services, Member SIPC, and FINRA. *Founded in 1974 | Self-Directed IRA Custodian since 1983. The predecessor business to Equity Trust Company was established in 1974 and the IRS approved as a custodian in 1983. **Assets under custody as of 3/1/2020.
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